From Local to Global: Why Hire an Australian Digital Marketing Agency To Transform Your Brand

Digital Marketing Agency
  • By Sakshi Arora,
    Published on: Sep 20, 2023
  • Updated on: Oct 12, 2023
  • Digital Marketing

A digital marketing strategy is important for business success and growth, especially in Australia, where 98% of businesses are considered small and have a turnover of less than $ 2 million [1].

Traditional marketing methods can strain budgets. Meanwhile, diving into marketing without deep expertise can prove inefficient.

Therefore, collaborating with a marketing agency skilled in SEO, social media, PPC, and email marketing is a savvy move. The right agency crafts strategies and employs tools to elevate brand presence, attract leads, and bolster local sales.

In this blog, we'll explore some of the core services Australian digital marketing agencies offer and explain why businesses must embrace them to stay relevant.

Australia's Digital Landscape
Australia's Digital Landscape

Core Services Offered by An Australian Digital Marketing Agency

Over 23.6 million Australians use smartphones [2]. As internet access becomes even more accessible, Australian businesses must leverage digital marketing and seek agencies offering core services, including:

Social Media Marketing 

Social media marketing isn't just about posting—it's about crafting compelling stories, targeted ads, strategic timing, and data-driven decisions. 

At the beginning of 2022, the social media landscape in Australia was nothing short of vibrant, with vast segments of the population actively engaging with various platforms:

  1. YouTube: 21.30 million users
  2. Pinterest: 4.10 million users
  3. Facebook: 15.00 million users
  4. Instagram: 12.75 million users
  5. TikTok: 7.38 million users (aged 18 and above)
  6. LinkedIn: 13.00 million members
  7. Twitter: 3.70 million users

Moreover, the ad reach of these platforms was significant. For instance, Facebook's ads had the potential to captivate 57.9% of Australians, while YouTube ads grasped an impressive 90.3% of the nation's internet users. Instagram's ads weren't far behind, reaching 54.0% of local netizens.

With 82.7% of Australians actively scrolling, liking, and sharing, the door is wide open for businesses. By diving deep into this digital wave, businesses can captivate their audience, boost brand visibility, and drive meaningful engagement. If you're not harnessing this momentum, you leave opportunities on the table. Time to make every click count!

Mobile Marketing

Mobile marketing is a digital marketing strategy tailored to reach audiences on smartphones, tablets, and other mobile devices. It encompasses various techniques and channels, such as responsive web design, mobile apps, SMS campaigns, and social media, all optimised for easy navigation and interaction on smaller screens.

Here's why it's particularly crucial for Australian businesses:

  1. Increasing Screen Time: The average Aussie spent 5.67 hours a day on their phone in 2021, marking a rise from the previous year's 5.5 hours [4].
  1. Lifetime Usage: According to 2021 projections, Australians could spend around 17 years of their life on their phones—equivalent to 17 years of marketing opportunities for businesses [4].
  1. Mobile Shopping: In 2022, 62% of Aussies preferred smartphones for online shopping, while tablet use dwindled, emphasising the need for mobile-optimised ecommerce experiences [5].

Considering these numbers, it's evident that mobile marketing isn't just an option for Australian businesses—it's a necessity. 

Mobile marketing offers a unique advantage in terms of immediacy. Push notifications, SMS campaigns, or location-based promotions can engage customers instantly. Therefore, businesses must tap into the habits and preferences of the Australian consumer to remain relevant and accessible in an increasingly mobile-first market.

Email Marketing

Email marketing is a direct digital communication strategy that uses emails to engage with potential and current customers. It's a tool for promoting products, offering services, or nurturing customer loyalty. 

In the fast-paced 2020, this strategy boasted a whopping global market valuation of $7.5 billion. And here's the kicker: it's projected to nearly triple to $17.9 billion by 2027 [6]. Still not impressed? 

For every dollar brands invested in the email marketing channel, companies pulled out an astonishing $36 in return. And for our retail and e-commerce business, they raked in a jaw-dropping $45! [7]

For Australian businesses keen on harnessing the power of email marketing, it's vital to monitor certain Key Performance Indicators (KPIs). These include:

  1. Open Rate: Measures the number of recipients who opened the email.
  2. Click-Through Rate: The number of clicks on links within the email.
  3. Conversion Rate: Reflects the number of email recipients taking a desired action, such as purchasing.
  4. Return on Investment (ROI): Assesses the profitability of the email marketing campaign.

Given that 73-75% of global marketers in 2019 rated email marketing as excellent or good for ROI, it's a compelling medium for businesses down under to invest in and measure diligently [8].

Content Marketing

Content marketing includes creating and sharing valuable, relevant content to attract and retain customers. Rather than directly promoting products, brands publish videos, blogs, social media posts, and other types of content that engage audiences. This strategy is highly effective—97% of marketers leverage content marketing [9].

There are several reasons content marketing services is crucial today. It boosts brand awareness, with 80% of B2B marketers citing it as the top tactic for that goal [10]. With a documented strategy and resources dedicated to producing high-quality, valuable content, companies can build relationships with target audiences. This leads to increased awareness, trust, and, ultimately, more converted customers.

When it comes to metrics, a brand should track the following:

  1. Engagement - Social shares, reactions, comments, etc. Show content resonates
  2. Reach - Views, downloads, and clicks show content spreads
  3. Lead generation - Form fills, inquiries, sales from content
  4. ROI - Traffic and conversions driven by content channels

SEO and Website

Search Engine Optimisation (SEO) is the systematic approach to enhancing a website's visibility on search engines, ensuring better rankings in organic search results. In the vast world of digital marketing, SEO is paramount. 


Organic search leads the pack, generating 2x more revenue for B2B companies than other channels [11]. For Australian businesses, understanding this space becomes essential, especially given the revelation that in 2019, a surprising 59% of small companies down under did not have a website [12].

Australia's internet penetration rate stood at a whopping 91% at the outset of 2022, underlining the significance of digital accessibility for businesses [3]. SEO ensures 24/7 accessibility, effectively transforming websites into uninterrupted storefronts. Among other benefits, it is a cost-effective marketing avenue that directs efforts toward users actively searching for your services and ensures a greater ROI than traditional advertising channels.

For businesses diving into SEO, here's a handy compass pointing to essential KPIs:

  1. Click-Through Rates (CTR)
  2. Content Depth
  3. Keyword Optimisation
  4. Mobile Optimisation
  5. Organic Traffic Volume
  6. Page Load Speed
  7. Bounce Rate
  8. Conversion Rate from Organic Search
  9. Top Landing Pages from Search
  10. Organic Search Traffic by Device (Desktop vs. Mobile)
  11. Indexed Pages in Search Engines
  12. Backlink Profile (Number and Quality)
  13. Rankings for Target Keywords
  14. Organic Click Distribution (clicks across different SERP positions)
  15. Impressions for Target Keywords

In conclusion, SEO isn't just about visibility—it's about strategic positioning in a digital world where consumers trust organic results. The potential is vast for Australian businesses, but the strategy is key.

Digital Marketing Agency vs. In-house Marketing Team

The eternal dilemma businesses face is whether to assemble an in-house marketing team or collaborate with a digital marketing agency. Both approaches have advantages and disadvantages. 

An in-house team can provide a sense of control, loyalty, and an integrated understanding of the brand. However, the sheer pace of change in digital marketing, combined with the resource-intensive nature of hiring, training, and managing a full-fledged team, often weighs down on the decision to go in-house.

Benefits of Choosing an Australian Digital Marketing Agency

Choosing a digital marketing agency in Brisbane, Gold Coast, or anywhere else in Australia with intimate market knowledge gives you an edge when promoting your business and connecting with local consumers.

  1. Time Zone Compatibility: Working with a local Australian agency means you can collaborate in real-time during regular business hours. No late-night or early-morning calls trying to sync up with an overseas team.
  1. Cultural Understanding: An Australian agency will have an innate understanding of your local target audiences and what messaging resonates with Aussie consumers. This helps your campaigns achieve better engagement.
  1. Local Market Expertise: They stay on top of the latest trends, platforms, and digital marketing practices, specifically in the Australian market, to inform your strategy.
  1. Talent Pool: Australia has a strong talent pool of digital marketing professionals across areas like SEO, PPC, social media marketing, web analytics, and more. Leverage this expertise.
  1. Laws and Compliance: An Australian agency will ensure your campaigns and practices adhere to local laws and privacy regulations like the Spam Act 2003.
  1. Better Results: Their total grasp of the local digital landscape means an Australian agency can optimise your strategy to achieve better results in your target market.

Marketing Solutions Provided by Digital Marketing Agencies

SEO Services

Digital marketing agencies provide a range of marketing solutions, to businesses. One important technique they use is search engine optimization (SEO) to improve website visibility and search rankings. By optimizing websites and content these agencies help attract traffic from search engines leading to benefits such as increased website traffic improved brand credibility, higher conversion rates and long term cost efficiency.

Social Media Marketing

Another area where digital marketing agencies excel is social media marketing. They specialize in managing and promoting brands on social media platforms to engage with the target audience and raise brand awareness. Key aspects of their work include creating shareable content maintaining brand reputation on platforms interacting with followers and potential customers and driving website traffic through well executed social media campaigns.

Pay Per Click Advertising

Pay per click advertising (PPC) is also an advertising model that digital marketing agencies are skilled in. With expertise in creating and managing PPC campaigns these agencies drive traffic. Generate leads for businesses. In this model advertisers pay a fee each time their ads are clicked.

Overall digital marketing agencies offer solutions, like SEO, social media marketing and PPC advertising that can greatly benefit businesses in todays landscape.

Some advantages of PPC advertising are

It provides visibility and delivers results.
You have the ability to control your ad budget and target audiences.
The return, on investment (ROI) can be easily measured and tracked.
Digital marketing agencies often base their charges on the number of clicks an ad receives providing a pricing model that is based on performance.

The Future Landscape of Digital Marketing in Australia:

The digital marketing industry is primed for robust growth in the coming years. According to projections, the global digital marketing market will expand at a CAGR of 13.62% between 2023-2028. [12] The Australian landscape mirrors this positive outlook, with the local digital marketing software market forecast to grow at a CAGR of 10% through 2026. [13]

Driving this growth is the continuous evolution of the digital marketing field. Brands are adopting immersive and cross-platform campaigns, leveraging emerging technologies like virtual and augmented reality. Social media continues to be integral, providing key channels to reach and engage consumers. And data analytics enables marketers to optimise efforts and hyper-target their messaging.

Australian businesses must partner with innovative online marketing agencies to stay ahead amid these digital disruptions. Companies that leverage cutting-edge strategies and solutions will be best positioned to capitalise on the expansive opportunities. By embracing the future of digital marketing, brands can boost engagement, expand their audience, and ultimately drive business growth today and in the long term.

Author Box

Sakshi Arora

Sakshi Arora is a seasoned content writer and editor with extensive experience across various industries including B2C, B2B, travel, e-commerce, and IT. In her free time, she enjoys expressing her creative side through painting and writing poetry. She also finds solace in nature and has a deep spiritual connection. Music brings her immense joy.

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